Privacy Policy

This Privacy Policy explains how we collect, use, and protect personal information when you use our websites, sign up through our opt-in forms, or receive communications from us.

1) Information we collect

• Contact information (e.g., email address, name) when you submit an opt-in form.
• Technical data (e.g., IP address, device/browser data) for security and fraud prevention.
• Usage data (e.g., pages viewed) to improve site performance and user experience.

2) How we use information

• To send platform-related updates you requested (e.g., early access confirmations, availability updates, onboarding notices).
• To provide customer support and respond to inquiries.
• To maintain safety, prevent abuse, and secure our systems.
• To comply with applicable laws and enforce our policies.

3) Email consent and unsubscribe

We send emails only to users who have explicitly provided their email address through our websites or forms and requested communications. You can unsubscribe at any time using the unsubscribe link in our emails (where applicable) or by contacting us at support@vipclub.lv. In some cases, we may send a confirmation email to verify the email address before adding it to our mailing list (double opt-in). We do not purchase, rent, or scrape email addresses from third parties.

4) Sharing of information

We do not sell your personal information. We may share data with service providers who help us operate our websites and communications (e.g., email delivery and analytics providers) under appropriate confidentiality and security obligations. We do not send third-party promotional emails unrelated to our platform.

5) Data retention

We retain personal data only as long as necessary for the purposes described in this policy, to meet legal obligations, and to resolve disputes. You may request deletion of your data subject to legal and operational requirements.

6) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) International users

If you access our services from outside the country where our servers are located, your information may be transferred and processed across borders. We take steps to ensure appropriate protections for cross-border data transfers. Such transfers are conducted in accordance with applicable data protection laws and appropriate safeguards.

8) Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

9) Contact

If you have questions about this Privacy Policy, contact us at support@vipclub.lv.